Return or exchange an item – our 100% money back guarantee
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt.
Please note:
- Goods will only be accepted for return if they are dispatched within 30 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Shipping charges will not be refunded
- Any orders after 30 days may still be accepted, however they will incur a 20% restocking fee (no restocking fee before 30 days)
NOTE: You MUST contact us before returning/exchanging any item so we can create an RMA.